Returns

There has been an error processing your request

There has been an error processing your request.

If you have an urgent matter, please do not hesitate to contact us, referencing the below-mentioned error record number.

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Bei Ihrer Anfrage ist ein Fehler aufgetreten.

Wenn Sie eine dringende Angelegenheit haben, zögern Sie nicht, sich unter Angabe der untenstehenden Fehlernummer mit uns in Verbindung zu setzen.

Redis session exceeded concurrent connections

Error record number / Fehlernummer: 507673cc7ca63485059fc269eb27bb8a6cf4d4e027ce81e1494d5a062864286d

Need to return a product? No problem.

You can send them back by filling out our contact form.

To the contact form

Please note however, that returns can only be made from a value of goods from 150.00 CHF/EUR.

In the event of an incorrect order, an all-inclusive fee of 100.00 CHF/EUR will be charged. In addition, all expenses related to sending the goods back to the warehouse need to be covered by the customer.

Please note that customised or produced articles (such as cut-to-size items) cannot be returned.